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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosa Langmaid

February 6, 2026

5  out of  5
rating by Rosa Langmaid
"Jackie Brannon is an absolute pleasure with whom to work!! Not only is she professional, efficient and dedicated, and also personable and friendly. I feel extremely trusting of her advice and direction. Give this girl a raise!!"
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Dylan Kowalski

February 4, 2026

5  out of  5
rating by Dylan Kowalski
"Jackie was a tremendous help and very knowledgeable! Would recommend her and this Agency to any of my friends and family!"
We responded:
"Hi Dylan! Thank you so much for the kind review! We’re thrilled to hear that Jackie was such a tremendous help—she truly is a rockstar on our team. We really appreciate you recommending our agency to your friends and family. If you ever need anything, we’re always here for you! 😊 — Erin de Lira & Team"
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Jennifer Chandler

February 3, 2026

5  out of  5
rating by Jennifer Chandler
"Jackie could not have been sweeter and was so knowledgeable and informative and friendly to work with. 10/10 experience!! Thank you for making the process so smooth and easy!"
We responded:
"Hi Jennifer! Thank you so much for the amazing review! We’re so happy to hear Jackie made your experience smooth, easy, and stress-free—she truly goes above and beyond for our customers. A 10/10 means the world to us! We appreciate you trusting our agency and are always here whenever you need us. 😊 — Erin de Lira & Team"
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Prewett Family

February 1, 2026

5  out of  5
rating by Prewett Family
"Erin and her team are wonderful! They have done a great job of looking out for us and getting what we need for personal needs and for our business."
We responded:
"Hi Prewett Family! Thank you so much for the kind words and your trust in our team! We’re honored to help protect what matters most to you—both personally and for your business. Looking out for our customers is exactly what we strive to do, and we truly appreciate the opportunity to serve you. We’re always here whenever you need us! 😊 — Erin de Lira & Team"
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Pamelaj2112

January 29, 2026

5  out of  5
rating by Pamelaj2112
"Very happy with this Insurance agency. I had Jackie work with me and met all of my needs and answered all of my questions up front, very thorough! They also have the best rates of anyone around!! So happy to be a part of the State Farm fam.!! ✨✨✨✨✨🙌"
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Alanna Jacobs

January 28, 2026

5  out of  5
rating by Alanna Jacobs
"I had a great experience working with Jackson Guin. He made the process easy by explaining my options clearly. He broke things down in a consumer-friendly way, while being personable, and listening to all my questions. I honestly couldn't have asked for better service because he was so patient, attentive, and ensured I understood where I could save money. I can tell he wanted to help and that made a big difference for me. He's got my business, and I know he would take care of you too. Overall awesome staff! Thank you :)"
We responded:
"Hi Alanna! Thank you so much for the great review! We’re glad to hear you had a positive experience and found a great price. Jackson does an excellent job making things clear and easy, and we’re so happy he could help walk you through your options. We truly appreciate your trust and are always here if you need anything! 😊 — Erin de Lira & Team"
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Biag d Igolot

January 28, 2026

5  out of  5
rating by Biag d Igolot
"Excellent customer service! Staff was polite, patient, and went above and beyond to help!❤️"
We responded:
"Thank you so much! We truly appreciate the kind words and the love ❤️ Our team takes pride in being polite, patient, and going the extra mile, and it means the world to know it showed. We’re always here whenever you need us! — Erin de Lira & Team"
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nikilesh chandra

January 27, 2026

5  out of  5
rating by nikilesh chandra
"Jackie is best"
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van k

January 23, 2026

5  out of  5
rating by van k
"Thanks Jackie for the fast response on getting my auto and home insurance quotes. And getting us a great price on the coverage we were looking for."
We responded:
"Hi Van! Thank you so much for the great review! We’re glad Jackie could provide such a fast response and help you find a great price on the auto and home coverage you were looking for. We truly appreciate your trust and are always here if you need anything! 😊 — Erin de Lira & Team"
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Caden McMichen

January 23, 2026

5  out of  5
rating by Caden McMichen
"Very quick, kind and, professional 👍"
We responded:
"Thank you so much! We really appreciate the kind words. Providing quick, professional, and friendly service is always our goal 👍 We’re here anytime you need us! — The entire Team @ Erin de Lira State Farm"
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E Velez

January 23, 2026

5  out of  5
rating by E Velez
"Mandy McAdams did an amazing job. Caring, patient, and knows exactly your needs."
We responded:
"Mandy is pretty awesome! I’m so glad you had the opportunity to work with her. Please don’t hesitate to reach out to anyone here at Erin de Lira State Farm if we can ever be of assistance."
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OPT P

January 23, 2026

5  out of  5
rating by OPT P
"Mandy was extremely friendly and helpful!"
We responded:
"Thank you for taking the time to leave a five star review and recognize Mandy. We are grateful to have her as part of our Erin de Lira State Farm family."
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Luci Pittaway

January 22, 2026

5  out of  5
rating by Luci Pittaway
"Mandy Mcadams was so amazing with me! She was so patient and so kind! I was having a lot of trouble trying to get my insurance figured out, But she was so helpful and never made me feel rushed or anything! Over this was one of the best experiences I've had with insurance!"
We responded:
"Thanks Luci! We try our best to simplify the process and guide along the way. We’re always here if you need us."
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Raghuvamsi Ananthu

January 13, 2026

5  out of  5
rating by Raghuvamsi Ananthu
"Incredible customer support from Mandy @StateFarm"
We responded:
"Thank you for recognizing Mandy. We appreciate you!"
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Kami Schroeder

January 10, 2026

5  out of  5
rating by Kami Schroeder
"Jackie was awesome! I just switched to State Farm and she took care of everything and made this such an easy process! I appreciated the discounts she found for our family and the time she took to understand our needs. So happy I found Jackie at Erin de Lira State Farm!"
We responded:
"Thank you Kami! Your kind words about Jackie truly mean everything to her and the entire team here at Erin de Lira’s State Farm office. We strive hard to provide an excellent experience and the appropriate coverage at the best value. Please stop by and see us soon. We’d love to visit with you!"
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gail cook

January 9, 2026

5  out of  5
rating by gail cook
"Jackie Brannon Great Customer service just like the old days ! Jackie was helpful patient took and her time with me. She was easy to understand and explain coverages to me I am very excited to now be with State Farm. She did a wonderful job and I would highly recommend her to anyone thinking of changing to State Farm Thanks for your professionalism and knowledge and affordability of my new policy."
We responded:
"Thank you for taking the time to leave Jackie a 5 ⭐️ review. Your kind words and sentiments of appreciation go a long way. It tells me that we are coming through for our customers (like a good neighbor). Please don’t ever hesitate to give us a call or stop by if there’s ever anything we can do to help and support you and your family. Thank you for trusting the team at Erin de Lira’s State Farm office to protect you and your family."
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M Y

January 6, 2026

5  out of  5
rating by M Y
"Excellent customer service and attention to detail by Jackson."
We responded:
"Jackson is pretty great! I’m so glad you had the opportunity to work with him. If there is ever anything we can do to help and support you, please don’t hesitate to give us a call. We’re so honored that you’ve chosen Erin de Lira’s State Farm office to protect you."
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Justin O

January 5, 2026

5  out of  5
rating by Justin O
"Mandy is absolutely amazing! We recently switched from another carrier, and she was friendly, knowledgeable, and incredibly helpful, making the entire process easy and stress-free. She was able to cut our premium almost in half while keeping the same coverages as our previous carrier. Highly recommend!"
We responded:
"Wow! That is quite a savings. We strive hard to provide our customers with the best coverage at the right value. Mandy is a true gem and always willing to go above and beyond for our customers. I’m so honored that we’ve chosen Erin de Lira’s State Farm office to serve you. "
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G&M Blow and Spray Insulation LLC

December 22, 2025

5  out of  5
rating by G&M Blow and Spray Insulation LLC
"Paola is so knowledgeable, friendly, patient, problem-solving every time I need help with an issue for my car insurance to be solve she would quickly help me solve it , she’s kind and super attentive!"
We responded:
"Thank you so much for taking the time to leave such a kind review! We’re so happy to hear about your experience with Paola. She truly is knowledgeable, patient, and always goes above and beyond to solve problems quickly while making our customers feel cared for. We’re lucky to have her on our team, and we appreciate you trusting us with your car insurance needs. Please don’t hesitate to reach out anytime—we’re always here to help! 😊 Like a Good Neighbor, your Erin de Lira’s State Farm family is always happy to help!"
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Rochelle Wyche

December 20, 2025

5  out of  5
rating by Rochelle Wyche
"Mandy, thank you for making the process so easy. Your friendly and knowledgeable service at State Farm was greatly appreciated."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mandy made the process easy for you. Her friendly, knowledgeable service is something we truly value, and we’re grateful you chose Erin de Lira’s State Farm office. Please don’t hesitate to reach out if there’s anything else we can help with—we’re always happy to assist!"
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Jessica Gibson

December 19, 2025

5  out of  5
rating by Jessica Gibson
"Mandy was wonderful to work with!"
We responded:
"Thank you so much! We’re so glad to hear you had a great experience with Mandy. She truly enjoys helping our customers, and we appreciate you taking the time to share your feedback! 😊"
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Blaine Minyard

December 19, 2025

5  out of  5
rating by Blaine Minyard
"Got some business insurance and equipment coverage and price was very affordable and process was very smooth!"
We responded:
"It was such a pleasure to help you with your business insurance and be able to welcome you to Cherokee County. We know you'll love it here. Please stop by and see us sometime soon. The entire team at Erin de Lira's State Farm office would love to meet you and your family. "
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Bill Middleton

December 16, 2025

5  out of  5
rating by Bill Middleton
"Changing insurance carriers can be very overwhelming. Working with Jackie and team was a great experience. She made the entire process simple, clear and stress free, taking the time to explain our options and handle the details efficiently. I would highly recommend the team to anyone looking for an easy and professional experience."
We responded:
"Thank you Bill! We are so excited to have you as part of our Erin de Lira State Farm Family and can't wait to see you in the office soon!"
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Michael Patrick

December 12, 2025

5  out of  5
rating by Michael Patrick
"Mandy was incredible, friendly and super informative I enjoyed working with her a lot. Thank you much again Mandy"
We responded:
"Michael we are so happy to hear how great your interaction with Mandy was. She is a true asset to the team and we are all grateful to have her as part of our Erin de Lira State Farm team. Please don't hesitate to stop by or reach out if there is ever anything we can do to help. Thank you for being a valued customer!"
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s V

December 11, 2025

5  out of  5
rating by s V
"12/11 Mandy was so helpful in reviewing rates for my college daughter and walkimgvme through a new driver and our options. Always nice to talk to a fellow Texan 🤠 and appreciate her time and help on saving us money!! 6/2025 Paola was able to save us hundreds on our car insurance and almost $1000 on our homeowners insurance while providing high coverage by switching to State Farm. Call her immediately if you want to save some money and not pay crazy amounts to inurance."
We responded:
"Thank you for taking the time to leave such kind words about Paola. Protecting what matters most at the right price!"