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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Oliver Stevenson

Oliver Stevenson

November 15, 2024

5  out of  5
rating by Oliver Stevenson
"Erin has been so warm and inviting and really took the time to explain my coverages,"
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Paul Rapp III

November 6, 2024

5  out of  5
rating by Paul Rapp III
"First class experience & service with Erin & her team. Grateful for the time & commitment to help me with my insurance needs."
We responded:
"Paul, we are so honored to have the opportunity to protect you and your family. Know that we are always here to help in any way we can."
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Matt Solon

October 28, 2024

5  out of  5
rating by Matt Solon
"Good thing we have insurance"
We responded:
"It is a crazy world out there! Having the right coverage to protect you from the unknown is most critical."
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C harles

October 28, 2024

5  out of  5
rating by C harles
"Erin & her team are awesome!!! Definitely recommend getting in touch with them!!"
We responded:
"Thank you for the vote of confidence in our team!"
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Ryan Laffey

October 28, 2024

5  out of  5
rating by Ryan Laffey
"Fantastic customer service!!"
We responded:
"We’re always happy to be of service!"
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Justin norton

October 28, 2024

5  out of  5
rating by Justin norton
"It was amazing. Very knowledgeable."
We responded:
"Thank you for the kind words. It means a lot to the entire team."
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Luke Moebius

October 28, 2024

5  out of  5
rating by Luke Moebius
"Fantastic"
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Warren Jahn

October 28, 2024

5  out of  5
rating by Warren Jahn
"Erin and the ladies are State Farm are amazing! Definitely reach out for a quote!"
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David Kasilus

October 28, 2024

5  out of  5
rating by David Kasilus
"Our State farm reps are absolutely the best"
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Daniel Thornton

October 28, 2024

5  out of  5
rating by Daniel Thornton
"Awesome customer service! Thank you!"
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Jackson Walz

October 28, 2024

5  out of  5
rating by Jackson Walz
"got a great quote she was lovely and quick and efficient"
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Tommy Adair

October 28, 2024

5  out of  5
rating by Tommy Adair
"Thank you for supporting the community! Simply the best!!"
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Don Thelen

October 28, 2024

5  out of  5
rating by Don Thelen
"Erin is fabulous!"
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Josh Kirkland

October 28, 2024

5  out of  5
rating by Josh Kirkland
"Thanks for supporting the community!!!!"
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Gabby Tercero

October 26, 2024

5  out of  5
rating by Gabby Tercero
"Thank you for supporting our community"
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Stalin Selvam

October 26, 2024

5  out of  5
rating by Stalin Selvam
"Nice"
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Jaden Alcide

October 26, 2024

5  out of  5
rating by Jaden Alcide
"Great part of the community"
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V M

October 25, 2024

5  out of  5
rating by V M
"I think insurance is terribly expensive but a necessary evil. But Erin and her team are always responsive and patient and they take the time need to walk us through the pain points. They examine our needs based on lifestyle and help us find the right solutions. They are also very honest about potential risks and pitfalls we should work to avoid. Since insurance is a necessary evil, I’m happy it’s with Erin and her StateFarm team."
We responded:
"V, I so appreciate your candor and find it a great honor to protect you both. Thank you for the kind words about our team, it goes a long way!"
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Gerri Moore

October 18, 2024

5  out of  5
rating by Gerri Moore
"Just switch over to State Farm and the process was effortless. Jackie was super nice and very professional. I will definitely recommend State Farm. Thanks again for a smooth process"
We responded:
"Gerri, we are so excited to have you as part of our State Farm family! We’ll be honored to work with any of your friends and family ❤️"
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Caroline Redding

October 6, 2024

5  out of  5
rating by Caroline Redding
"Miss Jackie help with my State farm from beginning to the end gave me a great rate for my three cars that I have Ms Jackie such a blessing her and her office staff"
We responded:
"Miss Redding, it has been an absolute pleasure getting to know you. Please stop into the office the next time you’re in the area! We love seeing our customers (State Farm family). "
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Monica Garcia Bradley

October 1, 2024

5  out of  5
rating by Monica Garcia Bradley
"Jackie is an absolute pleasure to work with. Her responsiveness to any issues is consistently quick and efficient and she handles every situation with professionalism and expertise. We always feel like we're in excellent hands!"
We responded:
"Monica, thank you so much for recognizing Jackie’s excellent customer service. I’m so honored that we’ve earned your business and confidence."
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Maya Rowell

September 26, 2024

5  out of  5
rating by Maya Rowell
"The agents and staff are always so pleasant and professional! I’m in the process of purchasing a home and the service provided during this time has been truly exceptional! Highly recommended!"
We responded:
"Maya, thank you for your wonderful review! I'm happy to know that our team has been pleasant and professional during your home purchase process. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - Erin De Lira - State Farm Insurance Agent, Roswell, GA"
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Fletcher Bean

September 26, 2024

5  out of  5
rating by Fletcher Bean
"Just recently switched to State Farm and can't say enough about how easy it was to work with Ms. Brannon through the whole process. She was able to offer similar (and slightly better) policy options than my previous insurance while saving me money. Honestly, more important than the money was the care and attentiveness to detail and communication while changing over. I'm happy I'm with the Erin De Lira agency!"
We responded:
"Fletcher, thank you for sharing your experience! I'm glad to hear that Ms. Brannon made the switch to State Farm smooth and efficient for you. It's wonderful that she could offer you better policy options. We truly value the care and attention to detail she provides. If you have any questions or need further assistance, our office is here to help. - Erin De Lira - State Farm Insurance Agent, Roswell, GA"
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Tamara

September 16, 2024

5  out of  5
rating by Tamara
"Jackie Brannon was so easy to work with and very responsive to all my needs and questions. She made the process so easy and quick not to mention she saved me $124 on my car insurance!!! I HIGHLY recommend this agency to anyone shopping around for a better rate and someone you can TRUST!"
We responded:
"Thank you, Tamara, for the wonderful review! I'm happy to know you had a positive experience with our office. Your satisfaction is our priority, and we're always here to assist with any future needs. - Erin De Lira - State Farm Insurance Agent, Roswell, GA"
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Geoff Atoms

September 12, 2024

2  out of  5
rating by Geoff Atoms
"I’ve been with State Farm for over 11 years. Until recently I really would have recommended them to anyone. I had great customer service, everything you would’ve hoped for. That all changed on the day I had to use the insurance that I had been paying. I was the victim of a hit and run in a parking lot. The damage the truck left my car in made it undrivable. I remember thinking “well thank goodness I have full coverage on my Audi q5” that I loved more then any car I’d ever had . State Farm told me where to get my car towed to and had it all set up for me including my repairs.. After they talked to the collusion repair shop they informed me it would take a few weeks. In those weeks I got text message updates on the progress of my car, which led to the date and time I could come and get my car. At 4:00 on the day I was told to come get it , I walked into the collusion shop and the lady behind the counter said I needed to call my insurance company. I asked to see my car and she said its in the back. When I walked around back I couldn’t believe it. My car was in the same spot the tow truck put it and had not been touched! When I called my agent she said that my car was a total lost. I asked why was I told for weeks it was getting fixed and even had a time and day to pick it up? She had no explanation and said due to the amount of damage it can’t be fixed. Then I had to sign over my car to State Farm or take the car the way it was and pay to have it fixed myself. About 6 months later State Farm finally completed my claim and informed me that my policy would lapse on July 26th if I didn’t keep it going. I still didn’t have a car yet because I had received nothing for my car. On July 22 I finally bought a used car that was 14 years old. When I called my Agent to put my new used car on my policy they said my policy had lapsed and I said no it did not. I have four days left . I emailed them the letter they sent me and said OK will do it for you like they were doing me a favor. Then she quoted me $227 a month for liability only.Eventually I gave in to my agent and agreed on $227. Then a couple of weeks later she informed me that my policy had gone up to $297 a month for liability I asked her to pull up how long I had been with State Farm , she could only go back to 2013 and didn’t have my first car’s records anywhere which was a few years before that. Then I asked “So even if it were only 11 years, that’s 11 years of payments and the first time I have to use State Farm I’m getting penalized? She said “ in a sense yes you are”. Supposedly in the state of Georgia it’s against the law to raise rates when your not at fault. But like a bad neighbor State Farm won’t care!!!"